Lead Deployment Strategist

Artificial Intelligence holds immense potential for improving our lives and our work. One key challenge is its effective application in manufacturing. At EthonAI, you will have the unique opportunity to shape the manufacturing landscape across entire industries. As a member of our team, you will have the chance to tackle intricate data and engineering challenges using state-of-the-art technologies.

Who is EthonAI?

EthonAI pioneers a new category of software: the Manufacturing Analytics System (MAS). With its powerful software suite, EthonAI helps manufacturers achieve operational excellence at scale. We are backed by leading international investors (e.g., Index Ventures & General Catalyst) and have been featured as thought leaders on recognized industry benchmarks and media. Our software products are used by Fortune 500 companies and industry leaders across Europe and the US.

We are multinational, multifaceted, and action-oriented. We are intentional about the principles that guide us every day: create immediate impact and value, play in the top league, and create the best place to work and grow.

What is this job about?

As a Lead Deployment Strategist at EthonAI, you will be instrumental in accelerating our land-and-expand growth and build our customer operations business function. You will directly engage with our customers to deeply understand their critical pain points, identify and push on opportunities for increased adoption, and play a key role in landing new deals within their organizations. Combining strategic thinking with hands-on execution, you will collaborate cross-functionally with Engineering, Product, and Sales to optimize our GTM and customer engagement model, as well as drive the evolution of our customer operations team.

First and foremost, we believe in curious people who are eager to learn and grow. Please also reach out if you don’t check all the points mentioned here.

What do you need to succeed in this role?

Key Responsibilities:

• Customer Engagement: Collaborate with senior stakeholders to identify operational challenges and align EthonAI's solutions with their strategic objectives.​

• Deployment Leadership: Oversee the end-to-end deployment of EthonAI's MAS, ensuring seamless integration with customers' existing systems and processes.​

• Cross-Functional Coordination: Lead multidisciplinary teams to tailor solutions that meet specific customer needs.​

• Factory Assessments: Conduct on-site visits to manufacturing facilities to gather insights, validate requirements, and ensure effective solution implementation.​

• Change Management: Develop and execute strategies to facilitate organizational change, ensuring successful adoption and long-term utilization of EthonAI's tools.​

• User Adoption & Training: Design, craft and implement comprehensive user training programs to drive adoption and ensure effective utilization of EthonAI's software tools. ​

Qualifications:

• Experience: 5-7 years in a tech firm (e.g., Palantir), top-tier consultancy, or digital transformation role in a manufacturing company, with a proven track record of leading complex projects.​
  Leadership Skills: Demonstrated ability to lead cross-functional teams and manage stakeholder relationships at all organizational levels.​

• Analytical Thinking: Strong problem-solving skills with the ability to analyze complex data and drive actionable insights.​

• Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.​ Fluency in German is a strong plus.

• Travel: Willingness to travel internationally for customer engagements and on-site deployments (25 - 75%).

• Industry Knowledge: Deep understanding of manufacturing processes and challenges, with the ability to translate operational needs into technical solutions are a strong plus.​

Why is EthonAI right for you?

We foster a culture where team members can grow and learn from each other. We are dedicated to being the workplace where each of us thrives.

We also offer a good handful of specific benefits:

• Comprehensive compensation package with stock options to become a co-owner of EthonAI.

• On-site work is important, with significant scope for flexible schedules and partially remote work.

• A CHF 2’000 yearly bonus when you take two consecutive weeks of vacation.

• Flexible parental leave.

• Support for continued learning, such as online courses and conferences.

• We just moved to a brand new office and we are ready to grow.

At EthonAI, there always are plenty of opportunities to step up and take charge. Other keys to our job satisfaction are the palpable impact we have on the real world, and being part of a top-notch team that is focused on a successful outcome for all.

EthonAI is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We particularly encourage applications from individuals traditionally underrepresented in tech.